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The performance of the Package Travel Directive and broader consumer protection issues in the implementation of passenger rights (At A Glance - Study In Focus)

Накратко 13-10-2023

This At A Glance - Study In Focus provides information on the implementation and enforcement of the Package Travel Directive (PTD) in the EU with a focus on ten EU Member States. It summarises areas for improvement, such as adapting the definition of package travel to accommodate evolving industry trends, addressing pre-contractual information gaps, improving payment practices, tackling challenges in the digital environment, enhancing enforcement mechanisms, promoting alternative dispute resolution, and increasing consumer awareness. This document was provided by the Policy Department for Economic, Scientific and Quality of Life Policies at the request of the committee on Internal Market and Consumer Protection (IMCO).