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This At A Glance summarises the key findings of the original study, which analysed the role and development of Points of Single Contact and other information services. The study reviewed recent policy documents, and identified a range of weaknesses for the provision of contact points. The main recommendations were to improve monitoring (using the indicators and the Single Market Scoreboard) and make use of infringement proceedings in case of non-compliance. The actions could be built on the instruments available under the recent Single Digital Gateway Regulation. This document was provided by the Policy Department for Economic, Scientific and Quality of Life Policies at the request of the committee on Internal Market and Consumer Protection (IMCO).