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Problems presented by third-country e-commerce
Online commerce is a defining feature of the modern world. It opens up opportunities for consumers and businesses alike. For consumers, it can mean a wider choice of goods and services at cheaper prices. For business, it offers new ways to reach larger markets. The borderless nature of online commerce means that, today, such opportunities within the EU are also open to businesses from elsewhere, and this phenomenon has been on the rise in recent years. Many consumers are familiar now with the advantages ...
Alternative dispute resolution
Alternative dispute resolution (ADR) is a process allowing complaints to be settled out of court with the assistance of an impartial dispute resolution body. Through ADR, consumers can settle a complaint against a trader for breach of contract, outside court procedures, assisted by impartial, neutral dispute mediation, arbitration or conciliation. Since 2013, the share of e commerce in the EU economy has increased significantly, up from 2 % to 4 % of EU gross domestic product (GDP), increasing the ...
Current developments in consumer protection policy: Review of the Consumer Protection Cooperation Regulation
The current EU consumer protection cooperation framework has been in place for almost 5 years. This framework provides important means for consumer protection authorities in the Member States to enforce the EU consumer law acquis, to the benefit not only of consumers throughout the Union, but also of a functioning and legally predictable single market. The European Commission has started to reflect on the functioning of the consumer protection cooperation enforcement framework. Sufficient time has ...
Enhanced digital tools and processes in company law
In March 2023, the European Commission presented a proposal for a directive to expand the use of digital tools and processes in EU company law. The directive would seek to facilitate companies' cross-border activities by reducing bureaucracy and administrative burdens (such as when setting up subsidiaries and branches in another Member State), increase transparency and boost trust in the business environment across the EU. The proposal is expected to contribute to the creation of a more integrated ...
Cyber solidarity act
Russia's war against Ukraine has revealed the extent of our dependency on digital technology and the fragility of the digital space. It has triggered a surge in cyberattacks that have been particularly disruptive when targeting critical infrastructure – such as energy, health or finance – because of the increasing reliance on information technology, rendering this infrastructure all the more vulnerable. Against this backdrop, the Commission has proposed a regulation on a cyber solidarity act that ...
The global reach of the EU's approach to digital transformation
The EU's approach to digital transformation is rooted in protecting fundamental rights, sustainability, ethics and fairness. With this human-centric vision of the digital economy and society, the EU seeks to empower citizens and businesses, regardless of their size. In the EU's view, the internet should remain open, fair, inclusive and focused on people. Digital technologies should work for citizens and help them to engage in society. Companies should be able to compete on equal terms, and consumers ...
The EU's digital trade policy
Digital trade has become a key element in the EU's trade policy. Every modern trade agreement that the EU has concluded contains a dedicated digital trade chapter. The digital trade provisions in EU trade agreements have evolved over time, which reflects the increasing role digital trade plays today in the world economy. While there is no clear measurement of digital trade yet, the OECD estimates nevertheless that digital trade represents around 25 % (in 2020) of total trade. The EU, as the world's ...
Generative AI and watermarking
Generative artificial intelligence (AI) has the potential to transform industries and society by boosting innovation, empowering individuals and increasing productivity. One of the drawbacks of the adoption of this technology, however, is that it is becoming increasingly difficult to differentiate human-generated content from synthetic content generated by AI, potentially enabling illegal and harmful conduct. Policymakers around the globe are therefore pondering how to design and implement watermarking ...
Implementation of the 2018 Geo-blocking Regulation in the Digital Single Market
More than 3 years after the entry into application of the Geo-blocking Regulation (GBR) and more than 2 years after the publication of the Commission report on the first short-term review of the GBR, the European ºÏ·¨²©²ÊÍøÕ¾'s Committee on the Internal Market and Consumer Protection (IMCO) decided to draft a report to establish the extent to which implementation of the GBR had contributed to the integration of the internal market and thereby to better deals for consumers and more opportunities for ...
The data act
On 23 February 2022, the European Commission unveiled a proposal for an EU regulation – the data act – laying down harmonised rules on fair access to and use of data. The aim is to remove barriers to consumers and businesses' access to data, in a context in which the volume of data generated by humans and machines is increasing exponentially and becoming a critical factor for innovation by businesses (e.g. algorithm training) and by public authorities (e.g. shaping of smart cities). The proposed ...